Privacy Policy

Introduction

Welcome to BooksByAma. We are committed to protecting the privacy of every user of our platform, with particular care for the personal information of children. This Privacy Policy explains how BooksByAma (“we”, “our”, or “us”) collects, uses, shares, and protects information about you and your child when you use our mobile application, website, and related services (collectively, the “Service”).

By accessing or using the BooksByAma Service, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Service. If you are creating an account on behalf of a child, you confirm that you are that child's parent or legal guardian.

Information We Collect

We collect information to provide, improve, and personalise our reading platform. The types of information we collect depend on how you use our Service.

Information You Provide Directly

• Account registration: Name, email address, country, and password when you create a parent or educator account.
• Child profile: Child's first name, age range, and reading preferences set up by the parent.
• Payment information: Billing details for premium subscriptions, processed securely by third-party payment providers. We do not store full payment card details.
• Support communications: Any messages, emails, or feedback you send to our support team.

Information Collected Automatically

• Usage data: Books read, reading duration, progress, bookmarks, and in-app interactions.
• Device information: Device type, operating system version, app version, and unique device identifiers.
• Log data: IP address, access times, and pages or features accessed within the Service.
• Performance data: App crashes, error logs, and performance metrics to help us improve the Service.

How We Use Information

We use the information we collect solely for legitimate purposes related to providing and improving the BooksByAma Service. We never use children's data for advertising or profiling.

• To create and manage your account and child profiles
• To provide access to our book library and reading features
• To personalise book recommendations based on reading history and preferences
• To track and display reading progress for parents and educators
• To process subscription payments and manage billing
• To send account notifications, receipts, and important service updates
• To send optional newsletters and reading tips (with your consent, and unsubscribable at any time)
• To investigate and resolve support requests and technical issues
• To analyse usage patterns and improve the quality of our Service
• To comply with applicable laws and legal obligations

Children's Privacy

The safety and privacy of children are our highest priorities. BooksByAma is designed for children, and we take extraordinary care to protect their personal information.

Our Commitments Regarding Children

• We never collect more information from child profiles than is necessary to provide the reading service.
• We never display advertising to child users or use children's data for any advertising purpose.
• We never share or sell children's personal data to any third party.
• Child profiles are only visible to the parent or guardian who created them.
• We do not allow children to communicate publicly within the Service.
• Parents may access, update, or delete their child's profile and data at any time through account settings.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and understand how visitors use our site. Our mobile application does not use cookies but may use equivalent technologies such as device identifiers and local storage.

Types of Cookies We Use

• Essential cookies: Required for the website to function correctly. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and login status.
• Analytics cookies: Help us understand how visitors interact with our website so we can improve it. We use privacy-respecting analytics tools that do not identify individual users.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

Third-Party Services

We work with a small number of carefully selected third-party service providers to operate the BooksByAma platform. These providers are contractually bound to use your information only to perform services on our behalf and are prohibited from using it for any other purpose.

Categories of Third-Party Providers

• Cloud hosting: Secure infrastructure providers for storing and serving app content.
• Payment processing: PCI-DSS compliant payment processors for subscription billing.
• Email delivery: Providers used to send account notifications and newsletters.
• Analytics: Privacy-respecting tools to understand aggregate app and website usage.
• Customer support: Tools used by our team to manage and respond to support requests.

Data Security

We implement industry-standard technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure. While no system can guarantee absolute security, we continuously review and strengthen our security practices.

Our Security Measures Include

• Encryption of data in transit using TLS (Transport Layer Security)
• Encryption of sensitive data at rest
• Access controls limiting who within BooksByAma can access personal data
• Regular security assessments and vulnerability testing
• Secure password storage using industry-standard hashing algorithms
• Monitoring systems to detect and respond to potential security incidents

In the event of a data breach that affects your personal information, we will notify you in accordance with applicable data protection laws and within the legally required timeframes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. We honour these rights for all users, regardless of jurisdiction.

To exercise any of these rights, please contact us at privacy@booksbyama.com or through our Contact page. We will respond within 30 days of receiving your request.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, the law, or the features of our Service. When we make significant changes, we will notify you by:

• Displaying a prominent notice within the BooksByAma app
• Sending an email notification to the registered parent or guardian email address
• Updating the “Last Updated” date at the top of this page

Your continued use of the Service after any changes to this Policy will be treated as your acceptance of the updated terms. We encourage you to review this Policy periodically. A full archive of previous versions of this Privacy Policy is available upon request.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please do not hesitate to contact our team.